Here is how the process works
From the moment you contact us for a free roof inspection or a free estimate on any of our services, your project will be managed with proper follow up and we are always available to answer any questions that my arise during the project.
The Free Roof Inspection
We schedule a time to get on your roof. We will asses the overall condition and mark any damage. We will then photograph the entire roof so you will not have to get on a ladder. We are fully insured and have a lot of experience climbing ladders and walking roofs.
The Free Estimate
We schedule a time to visit the property, meet with the homeowner so we have a solid understanding of the project. We will make the necessary measurements, take photos and provide you with a no obligation estimate. Once everything is agreed upon the homeowner will sign off on the agreed upon project and we will order the needed materials to complete the work.
We have years of experience navigating the claims process. We do the work so you will not have to. We contact your insurance company, submit the necessary paperwork, photos and take care of all the follow up. We also have a very detailed document to help you understand the issues that may arise and how we work for you to get the claim through the process. You can find that document here.
Once we have all the required documentation in place and the proper funding or insurance forms needed we will work with your schedule and set a start date. In most cases many projects can be completed in one day. At that point we will have materials delivered so we are ready for job completion.
Unexpected Hidden Damage
Sometimes we will get into a project and uncover unexpected or hidden problems that could not have been foreseen. We will immediately notify you and or your insurance company to work on getting and updated claim or estimate as quickly as possible. This helps minimize delays as well as miss-communication.
Once the project is completed the homeowner will inspect all aspects of the job. We want our customers to be 100% satisfied with not only the project but our people as well. If at any time during the entire process you have a concern it will be addressed promptly. Again we want to earn your trust.